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Privacy & Cookie Policy
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We collect, store and use the personal data that the user provides us directly when browsing this site, subscribe to our newsletter, performs a booking request through a contact form on the site or via the online booking system integrated with our site, or use our company email address to send us directly requests for information or reservations. We use the user's data in order to be able to carry out our commercial activity (reservations, commercial support to the customer, tax purposes, sending communications on events, special offers, etc.).
The user's data are processed in full compliance with current legislation and in no case come and in no way transferred to third parties. At any time the user can exercise his rights his data in accordance with the provisions of current legislation. Any refusal to provide personal data according to the above will involve the impossibility of the commercial relationship.
If the user is under 13 (USA) or 16 years (EU and elsewhere), the consent of one of his parent/guardian is required before sending his personal information to this site. If we have reason to believe that one of our users is a minor and that we have obtained your personal data without the due consent, we will delete such data within a reasonable time of time.
Data processing owner
Morfeo Valdinoto S.a.s. by Benedetta Carasi
Via Procida 108, 96012 Avola
morfeo.avola@gmail.com
Data processing
Benedetta Carasi
Via Procida 108, 96012 Avola
morfeo.avola@gmail.com
Types of data collected
(What data do we collect?)
The personal data of the user collected from this site, independently or through third parties, are as follows:
- IP address (in the navigation phase of the site)
- Technical information on the use of the site, such as the type and version of the browser or the operating system used (in the navigation phase of the site)
- email (in the forwarding phase of a booking, subscription to the newsletter, use of online contact modules)
- name (undergoing a booking, use of online contact modules)
- surname (undergoing a booking, use of online contact modules)
- telephone (undergoing a booking, use of online contact modules)
- address (undergoing a booking, use of online contact modules)
Other personal data of the user collected may be indicated in other sections of this privacy policy or through information texts displayed at the same time as the data collection.
Personal data can be entered voluntarily by the user, or automatically collected during the use of this site.
The possible use of cookies - or other tracking tools - by this site or owners of third party services used by this site, if not otherwise specified, has the aim of identifying the user and registering the relative preferences for purposes strictly linked to the provision of the service requested by the user.
Failure to provide the user of some personal data could prevent this site from delivering their services correctly.
The user assumes the responsibility of the personal data of third parties published by him or shared through this site and guarantees that he has the right to communicate or disseminate them, freeing the owner from any responsibility towards third parties.
Purpose of the processing of data collected
(For what reasons do we collect your data?)
The user's personal data are collected to allow the owner of:
- Provide their services (e.g. reservation of stays, respond to a request for information and/or support of the user)
- fulfill the tax obligations deriving from existing relationships;
- manage and analyze access and use of the site statistics
- View content from external platforms (e.g. YouTube video, Google Maps)
- interact with social networks and external platforms (eg Facebook, Google, etc.)
- Send information on your marketing services or information via newsletter service (e.g. offers, discounts, events)
The types of user data used for each purpose are specifically indicated in the following sections of this document. In particular, the user's personal data are collected for the following purposes and using the following services:
Reservations service
During the booking process we collect and store the user's personal data. These data are used first to conclude the reservation and contact the user in relation to his booking.
In addition to the processing of the user's personal data, we use the data collected during the booking process also to send promotions to the user through our newsletter service. The user can oppose at any time to the use of data relating to his person for advertising purposes without any additional cost. It is sufficient to misunderstand by the newsletter service through the methods indicated below in the section dedicated to the newsletter service or directly via the presente link in all the newsletters sent.
After the end of the booking process, the user's data are kept in the booting management system integrated on this site. All the data of the commercial relationship are stored until the expiry of the tax conservation period. If necessary, longer if there is a legitimate interest.
When booking, if the user chooses to make the payment by credit card, the data relating to his card are collected and processed by us, only and exclusively upon his explicit authorization for the use of such data. This occurs only for the time necessary to conclude the payment process of the booking, at the end of the process all the data of the credit card collected are immediately deleted and no trace remains in our archives.
Personal data processed: IP address, email, name, surname, address, telephone, payment data.
Comment on the contents
Commentary services allow users to formulate and make public comments regarding the content of this site (e.g. comments on published news).
When visitors leave comments on the site, we collect the data shown in the comments form in addition to the visitor's IP address and the browser user agent string to facilitate spam detection.
Users, depending on the settings decided by the owner, can also leave the comment in anonymous form. In the case of the personal data issued by the user is the email, this could be used to send notifications of comments regarding the same content. Users are responsible for the content of their comments.
In the event that a comments provided by third parties are installed, it is possible that, even if users do not use the commentary service, the same collects traffic data relating to the pages in which the commentary service is installed.
Personal data processed: email, name, IP address
Contact by phone
Travelers who have provided their telephone number could be contacted to meet requests for support and for commercial or promotional purposes connected to this site.
Personal data processed: telephone number.
Newsletter
With recording to our newsletter, the user's email address is automatically entered in a list of contacts to which email messages containing information, including commercial and promotional nature, relating to our business can be sent. The user's email address may also be added to this list, as a result of registration on this site or after sending a contact request through an online contact form on this site or or directly via email.
The user who has been inserted on the lists of our newsletter can at any time request to be uneven from the service, using the appropriate link in all the newsletters received, or by sending a request directly by accessing the page Request for misunderstanding.
Personal data processed: email, surname, name.
Online contact form
The user can use the online contact modules on this site to request information, stay quotes or reservations. The information provided by the user at the time of the request is not stored on this site, but are inserted in an email sent to the data controller, to allow to respond to the request made by the user. The user's email address may also be added to the list of newsletter subscribers.
Personal data processed: email, surname, name, address, telephone.
Interaction with social networks
This type of services allow you to perform interactions with social networks, or with other external platforms, directly from the pages of this site, for example sharing a page of our site on the user's Facebook profile, or put "like" at a content published on this site directly from the web page of our site.
The interactions and information acquired from this site are in any case subject to the user's privacy settings relating to each social network.
In the event that an interaction service with social networks is installed, it is possible that, even if users do not use the service, the same collects traffic data relating to the pages in which it is installed.
Sociali widget on Facebook (Facebook, Inc.)
This site uses Facebook's social widgets as interaction services with the Facebook social network, provided by Facebook, Inc.
Personal data processed: Cookies and use data.
Place of the treatment: USA – Privacy Policy
Sociali widget on Twitter (Twitter, Inc.)
This site uses Twitter social widgets as interaction services with the Twitter social network, provided by Twitter, Inc.
Personal data processed: Cookies and use data.
Place of the treatment: USA – Privacy Policy
Sociali widget on Pinterest (Pinterest)
This site uses Pinterest's social widgets as interaction services with the Pinterest social network, provided by Pinterest Inc.
Personal data processed: Cookies and use data.
Place of the treatment: USA – Privacy Policy
Sociali widget on Instagram (Instagram)
This site uses Instagram social widgets as an interaction services with the Instagram social network, provided by Instagram Inc.
Personal data collected: Cookies and use data.
Place of the treatment: USA – Privacy Policy
View content from external platforms
This type of service allows you to view content hosted on external platforms directly from the pages of this site and to interact with them.
In the event that a service of this type is installed, it is possible that, even if users do not use the service, the same collects traffic data relating to the pages in which it is installed.
Google Fonts (Google Inc.)
Google Fonts is a viewing service of character styles managed by Google Inc. which allows this site to integrate these content within its pages.
Personal data processed: Cookies and use data.
Place of the treatment: USA – Privacy Policy
Widget Google Maps (Google Inc.)
Google Maps is a map display service managed by Google Inc. which allows this site to integrate these content within its pages.
Personal data processed: Cookies and use data.
Place of the treatment: USA – Privacy Policy
Widget Video YouTube (Google Inc.)
YouTube is a video content display service managed by Google Inc. which allows this site to integrate these content within its pages.
Personal data processed: Cookies and use data.
Place of the treatment: USA – Privacy Policy
Statistica
Statistics services allow the data controller to monitor and analyze traffic data and serve to keep track of the behavior of users who surf on this site.
Google Analytics (Google Inc.)
Google Analytics is a web analysis service provided by Google Inc. ("Google"). Google uses personal data collected in order to trace and examine the use of this site, fill in reports and share them with the other services developed by Google.
Google could use personal data to contextualize and customize the announcements of your advertising portal.
Personal data processed: Cookies and use data.
Place of the treatment: USA – Privacy Policy – Opt Out
Advertising
This type of services allow to use the user's data for commercial communication purposes in different advertising forms, such as banners, also in relation to the user's interests.
This site does not use advertising services based on user profiling or behavoral retargeting technique.
Data encryption and security
To avoid the loss or improper use of the data that we have saved, we adopt large technical and operational security measures, which are regularly and continuously updated and adapted to technological progress.
In particular, in the sections of this website prepared for particular services, where personal data is required to the user, such data are encrypted through a security technology called Secure Sockets Layer, abbreviated to SSL. SSL technology encodes information before these are exchanged via the Internet between the user's computer and this site, making them incomprehensible to unauthorized subjects and thus guaranteeing the confidentiality of the information transmitted. The use of the ASL also requires a compatible browser capable of performing the "exchange" of a safety key having a minimum length of 128 bit, necessary to establish the aforementioned safe connection with this site.
Encryption ensures that no information can be transmitted to unauthorized third parties. If the page of our site on which the user browsing is transmitted encryptedly, the user can recognize it from the symbol of the padlock that will appear in the status bar or in the browser addresses bar.
Cookie information
What are cookies?
A "cookie" is a portion of code installed inside the browser that the site sends to the computer or other device connected to the site to uniquely identify the user's browser or to save information or configurations in the user's browser.
Are cookies used on this site?
Yes, this site uses cookies to improve the site navigation experience and provide services and functionality to its users. Cookies allow this site to effectively provide services based on the purposes described in this information. Some of the purposes of installation of cookies may also need the user's consent.
It is possible to limit or disable the use of cookies via the web browser; However, without cookies some or all the features of the site could be unusable.
What kind of cookies are present on this site?
Strictly necessary technical cookies
These cookies are essential to complete activities required by the user.
For example, to memorize information provided by the user while browsing the site or to manage the "login" status during the visit.
Functional technical cookies
These cookies allow the site to store choices made by the user, subsequently reusable.
For example, they allow the site to store research settings, authentication and other personalized functions.
Analytical cookie
This site does not directly use any profiling cookies and any advertising cookies.
However, this site uses incorporated objects that download third -party cookies, often capable of carrying out research or an aggregate collection of navigation data for statistical purposes, such as keeping track of the pages visited and the interactions undertaken, keep track of the location and region of the user based on its IP address.
In particular, this site uses the Google Analytics service. For insights on the cookies used by Google Analytics see: http://www.google.com/intl/en/analytics
Some of the services listed previously collect statistics in aggregate form and may not request the user's consent. If among the instruments indicated above were services managed by third parties, these could - in addition to what is specified and also unbeknownst to the owner - carry out the user tracking activities. For detailed information on the matter, it is advisable to consult the privacy policies of the listed services.
Cookie dei social networks
These cookies store information related to the use of the site by common social networks.
The list of cookies that are used by the various services active on this site is illustrated below.
How can they manage and/or disable cookies?
Use: If the user decides to oppose the use of cookies, he may lose some useful features normally available when visiting our site. In any case, most of the contents of the site is accessible even without the use of cookies. Recall that we are still required to install a cookie relating to the configuration information chosen by the user, which could also contain only the data relating to its opposition to cookies, so that the browser recognizes these settings every time he visits our website. Since the cookies settings are stored in the browser, it will be necessary to configure them for each browser used. We inform you that, despite our maximum commitment in implementing the settings from chosen by the user, some cookies may not be detected. In this circumstance, we invite the user to manually change the settings relating to cookies in the browser configuration.
Direct setting options
If the user wishes to receive a particular type of cookie, he can disable them or oppose their use (opt-out) through the configuration options below. If you wish, you can reactivate them at a later time in the same way.
[ultimate_gdpr_cookie_popup]Preferenze sui cookie [/ultimate_gdpr_cookie_popup]
This site does not support "do not track" requests. To know if any third -party services used support them, consult their privacy policies.
TRAMITE BROWSER:
In addition to what is indicated in this document, the user can manage the preferences relating to cookies directly within his browser and prevent - for example - that third parties can install. Each browser offers methods to limit or disable cookies. Through the preferences of the browser it is also possible to eliminate the cookies installed in the past, including the cookie in which the consent to the installation of cookies by this site is possibly saved.
The user can find information on how to manage cookies in his browser at the following addresses: Google Chrome, Mozilla Firefox, Apple Safari e Microsoft Windows Explorer.
You can also visit the site, in English, www.aboutcookies.org or www.allaboutcookies.org for information on how to manage/delete cookies based on the type of browser used.
In the case of services provided by third parties, the user can also exercise his right to oppose the tracking by inquiring through the privacy policy of the third party, through the OPT OUT link if explicitly provided or by contacting the same directly.
Without prejudice to the above, the owner informs that the user can also make use of Your online Choices. Through this service it is possible to manage the tracing preferences of most advertising tools. The owner therefore advises users to use this resource in addition to the information provided by this document.
Organization of the data processing collected
(How and where are your data preserved and protected and protected by who are processed? For how long?)
Methods of treatment
The processing of the user's personal data is carried out by the Data Controller through IT and/or telematic tools, with organizational methods and with logics strictly related to the purposes indicated.
In addition to the owner, in some cases, access to the personal data of the user may have categories of persons in charge of the organization (administrative, commercial, marketing, legal, system administrators) or external subjects (such as third party service providers, hosting provider, IT companies).
The user's personal data are processed by the Data Controller according to the "minimization" principle, that is, the smaller number of data are collected, preserved for the time necessary for the provision of the service and access to data is given only to the operators who necessarily have to use it.
Place
The user's personal data are processed at the owner's operating offices and in any other place where the parties involved in the treatment are located. Some data may be stored on digital platforms (e.g. server and cloud computing platforms) owned by our service providers (e.g. hosting provider) whose physical location can vary according to their respective balancing needs of the server load.
Time
The user's personal data are kept for all the time necessary for the purpose that motivates the treatment, unless otherwise requested by law. For example, if the user sends a request for information on our service or a request for assistance relating to our service, the owner will keep the relative information to be able to provide the specific services requested and, subsequently, for the time necessary to manage or respond to any complaint or consult the request concerning. The owner will also be able to keep this information to continue improving his experience with our services and guarantee the user the possibility of taking advantage of all the advantages of loyalty programs.
If the user asks to interrupt the sending of updates and other communications or to delete your data, the owner will follow following his request and will keep the least possible amount of information to prevent fraud and ensure that the user is not contacted again.
Sharing
The owner does not sell the user's personal data and shares them only with the parties described below, as prescribed by law or with third parties of trust with the user's consent.
Collaborators: our collaborators (administrative, commercial, marketing, legal, system administrators) can have access to contact details, including name, e-mail address, access data to the website for which the service is required, to contact the user regarding a specific service.
Service providers: The owner works with some service providers, in particular administrators of our databases, cloud computing services, hosting services, Help Desk services, data analysts. These suppliers are bound by contract to guarantee maximum confidentiality. They are not authorized to use or disseminate the user's personal data, except in relation to the supply of their services. For greater transparency to the User below, some service providers with which the owner can share the user's personal data and their respective policies for adaptation to current legislation regarding the processing of data collected through this site are indicated:
- Siteground (servizi hosting): https://it.siteground.com/blog/siteground-ora-conforme-al-gdpr/
- Aruba (servizi hosting): https://www.cloud.it/gdpr-protezione-dati-normativa-ue.aspx
- Wordfence: https://www.wordfence.com/help/general-data-protection-regulation/
Data protection services: The owner shares the user's personal data with companies, third parties organizations if it considers in good faith that access, use, conservation or dissemination of personal data are reasonably necessary to detect or protect from fraud or security problems, to respect our general conditions, satisfy any legitimate request from an authority or order of the court, defend us from legal claims or protect our legal rights or our security.
Protection and safety
The owner deals with the personal data of the User by adopting the appropriate security measures aimed at preventing the unauthorized data access, dissemination, modification or destruction.
The owner relates to the standard protection practices in the sector, such as the use of firewalls, backup tools and safe access credentials, to safeguard the user's personal data from unauthorized access, from alteration, from dissemination, improper use or destruction.
The owner puts in place all the necessary measures so that the software used for the management of this site and any additional plugins are always updated to the most recent and safer versions.
The owner regularly makes a backup of the data collected on safe servers located on the servers provided by our hosting provider or on servers that reside on safe cloud computing platforms.
The user's personal data can be transferred and stored abroad. The owner adopts reasonable measures to ensure that cross-border transfers of data comply with the laws in force regarding data protection and we work with suppliers and third parties certified in the field of EU-US Privacy Shield and the Swiss-US Privacy Shield or that use standard contractual clauses that bind the parts to protect privacy and data security.
Defense in court
The user's personal data can be used for the defense by the owner in court or in the preparatory phases to its possible establishment, by abuse in the use of the same or of the services connected by the user.
The user declares to be aware that the owner may be requested to reveal the data at the request of public authorities.
Exercise of rights by the user
(What are his rights and how can he exercise them?)
Pursuant to European data protection rules, as well as local rules on the matter, the user can exercise the following rights.
Access
May request a copy of all your personal data kept by the owner. This request is not subject to any cost.
If he has a recorded and active account on this site, he can access his personal data from his account.
Correction
He can change his personal data if they present inaccuracies.
If he has a recorded and active account on this site, he can rectify or modify his personal data from his account.
Cancellation
May request the cancellation of your personal data.
If it has a recorded and active account on this site, you can request the cancellation of your personal data from your account.
Opposition
Can oppose the processing of your personal data.
Limitation of treatment
May request the limitation of treatment in the following cases:
- During the verification of the appeal on the exactness of your data.
- When, in the event of illegal treatment, it opposes the suppression of your data.
- When the owner no longer needs to process his data, but the user instead needs it for the exercise or defense of his complaints.
- If you have opposed the processing of data for the fulfillment of a mission of public interest or to satisfy a legitimate interest, until the legitimacy of the purposes of the treatment has been verified.
Portability
The user can download the data provided through the private area of his account in electronic format, as well as request those collected in the context of the contractual relationship established with the owner, which in turn can transmit to another body.
Methods of exercising the request
The request for exercising the rights listed above can be made by the user directly by accessing the page Personal data requests:
Alternatively, the request, signed by the user and dated, must be sent in writing to the owner and must contain the following information:
- Name and surname of the user.
- User's email address.
- Data subject to the request.
- Any information that allows the owner to locate the data subject to the request.
- Date of the request
- User signature
In addition, the user will have to provide a photocopy of the identity card in order to identify it and prevent third from being able to exercise his rights fraudulently.
If the user presents the request on behalf of another person, in addition to what has been indicated so far, he will have to provide the authorization signed by the interested party.
The request may be sent to the email address or postal address, both indicated in the "Data Processing" section of this document.
If the user thinks he has not been able to exercise his rights satisfactorily, he can contact the Data Controller at the email address indicated in the "Data Controller" section of this document or submit a complaint to the corresponding authority for data protection.
More information
Specific information
At the request of the User, in addition to the information contained in this Privacy Policy, this site could provide the user of additional and contextual information regarding specific services, or the collection and processing of personal data.
System and maintenance log
For needs related to operation and maintenance, this portal and any third party services used by it may collect system logs, i.e. files that record the interactions and which may also contain personal data, such as the user IP address.
Information not contained in this policy
More information in relation to the processing of personal data may be requested at any time to the data controller using contact information.
Changes to this privacy policy
The data controller reserves the right to make changes to this Privacy Policy at any time by advertising users on this page. So please consult this page often, taking as a reference the date of the last change indicated at the bottom. In the event of non -acceptance of the changes made to this Privacy Policy, the user is required to cease the use of this site and may request the data controller to remove their personal data. Unless otherwise specified, the previous Privacy Policy will continue to apply to personal data until that moment collected.
Information about this privacy policy
The data controller is responsible for this privacy policy.
Definitions and legal references
Personal data (or data)
It constitutes a personal given any information relating to a natural person, identified or identifiable, even indirectly, by reference to any other information, including a personal identification number.
Use data
These are the information collected automatically of this site (or by the applications of third parties that this portal uses), including: the IP addresses or the domain names of the computers used by the user who connects with this portal, the guidelines in URI notation (Uniform Resource identifier), the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the code indicating the Server (good end, error, etc.) the country of origin, the characteristics of the browser and the operating system used by the visitor, the various temporal connotations of the visit (for example the time of stay on each page) and the details relating to the itinerary followed within the site, with particular reference to the sequence of the pages consulted, the parameters relating to the operating system and the user's IT environment.
User
The individual who uses this site, who must coincide with the interested party or be authorized by this and whose personal data are the subject of the processing.
Interested
The natural or legal person to whom personal data refer.
Data Processor (or Manager)
The natural, legal person, the public administration and any other body, association or organism responsible for the owner to the processing of personal data, according to what is prepared by this Privacy Policy.
The data controller (or owner)
The natural, legal person, the public administration and any other body, association or organism to which they compete, also together with the other owner, the decisions regarding the purposes of the methods of processing personal data and the tools used, including the profile of security, in relation to the functioning and use of this site. The data controller, unless otherwise specified, is the owner of this site.
This site
The hardware or software tool through which users' personal data are collected.
Cookie
Small portion of data stored within the user's device.
Legal references
This Privacy Policy is drawn up in fulfillment of the obligations provided for DAGGLI Articles 13-14 of Regulation (EU) 2016/679 (GDPR), by art. 10 of Directive no. 95/46/EC, as well as as required by Directive 2002/58/EC, as updated by Directive 2009/136/EC, on cookies.
Last modification: January 9, 2022
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